I’m not someone who discovered AI in 2024 and started an agency.

I started working in business in the 1960s. Not as a consultant, not as an analyst — as someone who ran operations, managed inventory, handled P&L, and figured out why some businesses made money and others didn’t. I did that work before spreadsheets existed. Before software existed. You learned it from the numbers themselves.

Over the next five decades, I worked across retail, wholesale distribution, service businesses, and eCommerce. Every era brought new tools. Mainframes. PC software. The internet. Digital marketing. CRM platforms. Marketing automation. And now AI. I adopted each one when it became useful — not because it was new, but because it solved a real problem faster than what came before it.

What I noticed, across all of those years and all of those businesses, is that the problems don’t change. Leads that don’t get followed up. Customers who drift away because nobody reached back out. Reviews that don’t get asked for. Manual processes that bleed time and money every single day.I watched these same four categories drain revenue in the 1970s, the 1990s, and again in the 2020s. Only the tools were different.

That’s why I started BizAutomation.AI. Not because I discovered AI and decided to build an agency. Because I finally have access to tools powerful enough to close the gaps I’ve been watching businesses fall into my entire career. What I do now isn’t new thinking. It’s the same thinking I’ve always applied — with better instruments.

I work with small and mid-sized businesses. Typically businesses that are already generating leads and revenue, but are losing more of it than they realize. I don’t sell software subscriptions or run ads. I build systems — and I build them around how your business actually operates, not around how a platform wants you to use it.

If you want to work with someone who’s been in the room where revenue is made and lost for sixty years — and who can now automate the fixes — that’s what I offer.